<p>Picking up where the textbooks usually leave off this book equips readers to deal with non-normal applications scientifically and to explain the methodology to suppliers and customers. It shows how to handle uncooperative real-world processes that do not follow textbook assumptions. The text explains how to set realistic control limits and calculate meaningful process capability indices for non-normal applications. Highlighting the pitfalls of assuming normality for all processes the book addresses multivariate systems nested variation sources as well as lognormal gamma and Weibull distributions.</p>
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