Stay in the Bay: Wolfgang Koehler and Andy Campbell's Road to a Leaner and More Profitable After-sales Department

This book was written with one objective in mind: to start you on the path to generating a lot more money in your After-sales Department.The Stay In The Bay system as fully outlined in this book is all about applying Lean Concepts to your dealership processes.It addresses all the practical and personal requirements youll need to do just that. Opening this book means you are open to embracing Lean and trying some new and quite innovative ideas to achieve your end goal!