STEP AHEAD WITH SOFT SKILLS

Step Ahead with Soft Skills is the perfect guide for a self-learner because it focuses on reducing the gap between theory and practice. Compiled by academic and industry experts this book addresses the requirements of professionals in any field who are beginning their careers or want to polish their workplace skills. Written in simple language its hands-on approach helps in personality Review. “This book combines practical aspects of both soft skills with numerous activities and suggestions. I believe this is going to be very useful for students and young professionals to prepare themselves for a successful career.” – Zubid Rashid career skills coach and author of One Too Many. Key Features• A variety of exercises checkpoints and activities to evaluate progress• Interactive exciting case studies which help readers to put on their thinking caps• Graphs charts and practice tips for students to follow dos and don’ts and further hone their day-to-day skills• Detailed step-by-step explanation of how to ace group discussions and personal interviews with mock samples • Chapter recaps and lists of key terms to help revise and recollect. Added Features: AREALOxford AREAL is a magical app that makes the textbook come alive! The digital content can be accessed through the icon marked on the relevant pages. Step Ahead with Soft Skills comes with videos that can be watched on the go be it on the smartphone or the tab! It includes important soft skills videos such as:• Making transitions from one topic to the other• Acing question and answer sessions• Learning all about gestures• Conducting and participating in group discussions• Chairing a meeting. Table of Contents1. Soft Skills for Written Communication 2. Facing the Customer: Evolution of Customer Centricity 3. Speaking Professionally: Language for Public Speaking 4. Listening Skills 5. Presentation Skills 6. Workplace Ethics and Cultural Competence7. Interpersonal Skills and Problem-Solving8. Time Management 9. Stress Management 10. Study Skills and Critical Thinking 11. Body Language and Non-verbal Communication 12. Group Discussions and Meetings13. Job Interviews Appendix: Using Politically Correct Language.