Strategic management control differs from traditional management control in several important respects. First it supports both strategy formulation and strategy implementation. Second it is to a large extent based on non-financial information. Third it deals with both the long and short term and supports not only tactical but also strategic and operational decision-making. Fourth and perhaps most importantly strategic management control is designed for and adapted to each organisation’s unique strategies.In this context the book emphasises the importance of dialogues. The authors argue that it is unwise to assume that decisions taken at the top of the organisation will automatically be executed and obeyed throughout the organisation. Instead they highlight the importance of dialogue and collaboration both between hierarchical levels within the organisation and between actors in the network. Such communication is essential to making management control processes both strategic and successful.The book follows a clear structure from the design of strategies to the everyday evaluation and discussion of performance and results. Though primarily intended for professionals working in strategy and management control at organisations it will also benefit students and academics interested in strategy and management control.
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