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About The Book
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Inspire Employees and Improve Performance with Supportive Accountability Leadership(TM)Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership(TM) Model a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance.Through a mix of stories actionable tips and tools youll learn how to: Master the art of supportive leadershipInspire employees to advance your organizations visionMonitor performance and customer service efficientlyLead effective performance improvement conversationsPinpoint critical support factors to unleash performanceWield the power of employee recognitionBoost performance through progressive disciplineDocument skillfullyYoull also receive a free download of the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.