Systems Analysis and Design: People Processes and Projects

For the last two decades IS researchers have conducted empirical studies leading to a better understanding of the impact of Systems Analysis and Design methods in business managerial and cultural contexts. SA&D research has established a balanced focus not only on technical issues but also on organizational and social issues in the information society..This volume presents the very latest state-of-the-art research by well-known figures in the field. The chapters are grouped into three categories: techniques methodologies and approaches.