PART ONE: INTRODUCTION /Responsible Action and the Basic System Concepts/PART TWO: ANALYSIS/Methods of Describing Systemsand a Range of Simple Modelling Techniques for Idea Generation and Selection/PART THREE: INVENTIVE SEARCH/Basic Techniques for Idea Generation and Selection/PART FOUR: GROUNDWORK/The Organizational Politics Surrounding Change and the Role of the Change Agent/PART FIVE: IMPLEMENTATION/Practical Problems in Implementing Agreed Change/Planning Scheduling Team Building Servicing Co-Ordination
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