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About The Book
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Even the best information is worthless if users cant find it. Providing user-friendly structure and navigation is just as important as providing well-written content. However structuring user assistance isnt as simple and obvious as it may seem. If you think that your document structure should follow the structure of your products components and functions: Youre wrong. If you think that the type of document that you prefer is the same type of document that your clients prefer: Youre wrong. If yo