Textbook of Social Administration

Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information personnel and additional resources to support and direct the interaction between social workers and their clients. . How does a social administrator structure an organization so that consumers achieve desired benefits and the work still gets done in an efficient manner? This hands-on practical guide shows how demonstrating both the basic principles of consumer/client-centered management through a micro-skills approach and effective personnel management that produces satisfied workers―and consumers. Textbook of Social Administration demystifies human services management with a simple but powerful approach that is both passionate and informed. . Textbook of Social Administration includes:frameworks for organizing social administration skills strategies for initiating change through persuasion principles of consumer-centered management the elements of the social program analytic framework framework requirements for goals objectives and expectations helping behaviors examples of program elements that enhance consumer benefits applying the wrap-around approach to school-based mental health services managing information selecting and measuring performance indicators personnel management fiscal management the inverted hierarchy and much more . Textbook of Social Administration is essential as a classroom resource for social work students interested in administration and as a professional resource for administrators in social service agencies.