The Business of Trust

<p>We have a trust problem.</p><p><br></p><p>Due to the rapid proliferation of data and technology across society a disconnect has formed between employees and customers; the organizations they service and those that service them. This is causing an erosion of trust. Given that trust is the single most important asset of any organization that's a problem.</p><p><br></p><p>However there is good news on the horizon. Pioneering business leaders and organizations have begun leading a charge to restore trust. <em>The Business of Trust</em> explores how thought leaders are rebuilding trust and uncovers insights you can apply across employee and customer experiences.</p><p><br></p><p>In this book you'll discover:</p><p><br></p><ul><li>The economics of trust and how it translates to the bottom line</li><li>Why employees are your most important customers</li><li>The three trust drivers that will have the most impact</li></ul><p><br></p><p>This book is for working professionals looking to better understand how trust shapes their organization. Building trust is a journey with no end. It will be built; it will be lost and it will need to be built again. This book is just the beginning your trust-building journey starts now.</p>