English
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About The Book
Description
Author
<p>Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. <em>The Complete Guide t</em></p>
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
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Review final details at checkout.
Details
ISBN 13
9781578200979
Publication Date
-04-01-2002
Pages
-272
Weight
-373 grams
Dimensions
-152x229x14.57 mm
Imprint
-TAYLOR AND FRANCIS GROUP LIMITED
