The Consumer Protection Act (2019) : With rules

Set out below are some of the Key Highlights of the New Act: - Covers E-Commerce Transactions - Enhancement of Pecuniary Jurisdiction - E-Filing of Complaints - Establishment of Central Consumer Protection Authority - The CCPA has been granted wide powers to take suo-moto actions recall products order reimbursement of the price of goods/services cancel licenses and file class action suits if a consumer complaint affects more than 1 (one) individual. - Product Liability & Penal Consequences - Unfair Trade Practices: The New Act introduces a specific broad definition of Unfair Trade Practices which also includes sharing of personal information given by the consumer in confidence unless such disclosure is made in accordance with the provisions of any other law. - Penalties for Misleading Advertisement - The New Act fixes liability on endorsers considering that there have been numerous instances in the recent past where consumers have fallen prey to unfair trade practices under the influence of celebrities acting as brand ambassadors. - Provision for Alternate Dispute Resolution