The Customer Experience Blueprint: Profit Through Experience
English

About The Book

<p>Customer Experience is the new buzzword of marketing. While the various facets of Customer Experience. It argues if it is a cost or an investment. While the world is still waking up to Customer Experience some companies had built a formidable brand by ensuring a flawless Customer Experience. Customer Experience is not an end in itself but a continuous journey. The book aims to elaborate on this by various global examples.</p>
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