English
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About The Book
Description
Author(s)
From seasoned veterans to first-timers any instructor trainer manager consultant or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. Assembling 20 years of sales and customer service experiences in a wide variety of industries The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.
Piracy-free
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Delivery Options
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*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9780814433355
Publication Date
-03-05-2005
Pages
-320
Weight
-757 grams
Dimensions
-216x280x17 mm
