When a business executive who has investigated and implemented numerous initiatives to improve company performance isnt getting the results he wants he tries something different. He remembers reading an article about a leader-Andrew Miles-who credited his success to emotional intelligence. This intelligence the article said helped him engage his workforce and produce exceptional results. It doesnt take the executive long to arrange a meeting with Miles who tells him that business leaders must rely on physical mental and emotional effort-with emotional effort being how we manage our emotions to ensure we deliver high-quality results more frequently. To cultivate emotional intelligence Miles says a leader must focus on six distinct competencies: emotional self-awareness emotional awareness of others authenticity emotional reasoning emotional self-management and inspiring performance. Miles explains that emotional intelligence underlies our self-awareness empathy leadership and resilience which are all skills fundamental to our success. Join a business executive as he seeks to understand his emotions change how he relates to others and improve the people around him by learning from The Emotionally Intelligent Leader.
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