ETTO Principle: Efficiency-Thoroughness Trade-Off


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About The Book

Accident investigation and risk assessment have for decades focused on the human factor particularly 'human error'. Countless books and papers have been written about how to identify classify eliminate prevent and compensate for it. This bias towards the study of performance failures leads to a neglect of normal or 'error-free' performance and the assumption that as failures and successes have different origins there is little to be gained from studying them together. Erik Hollnagel believes thi
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Details

ISBN 13
:
9780754676782
Publication Date
:
28-05-2009
Pages
:
162
Weight
:
240 grams
Dimensions
:
156x234x8.92 mm
Publisher