The Excellent Experience

Author excellentologist and consultant C. David Crouch arms readers with the tools for building a life of joy fulfillment and significance in his new book “The Excellent Experience: A Blueprint for Organizational Team and Individual Success” (published by iUniverse) with foreword by Stephen M.R. Covey the New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust. “The Excellent Experience” provides a model for creating excellence that resembles building a house. There are four main sections – the raw materials the foundation the structure and the roof. The raw materials include effective leadership the right people on the team and a strategy for execution. The foundation of the “house” includes a mission a vision principles and standards of behavior. The structure depicts five pillars of performance that guide strategic planning and provide balanced clarity of focus: quality service people growth and finance. The roof represents three levels of performance that must be measured – individual team and organization. When these elements are effectively assembled and deployed the excellent experience emerges. “You are uniquely designed for a specific purpose” Crouch tells readers. “The key is to find that purpose and pursue it with passion. This book will help you discover your purpose and become excellent in that which you are uniquely designed to do. Excellence creates a life that matters!”