English
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About The Book
Description
Author(s)
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.
Piracy-free
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Details
ISBN 13
9781906124915
Publication Date
-13-12-2012
Pages
-254
Weight
-417 grams
Dimensions
-170x244x13.57 mm
