The impact of Accreditation Canada program integration on organizational change and learning:

Health services are the subject of intense public attention. Whether to justify the huge amounts of public money invested or to gain a competitive advantage accreditation programs are increasingly used as a lever to demonstrate the quality of care and services. Do they act as a smokescreen or are they true tools for organizational development and learning? This book analyzes the experience of two organizations that have integrated an accreditation program.