The Insurance UX Survival Guide

<p>Your go-to guide for building better digital experiences in one of the world's most unique industries.</p><p>Written by Steve Johnson Co-Founder and Chief Product Officer of insured.io this pocket-sized guide distills more than two decades of insurance and UX experience plus insights from over 250000 customer interactions into clear practical advice you can actually use.</p><p>Learn how to simplify modernize and improve every step of the policyholder journey. Whether you're a carrier MGA agent or insurtech leader you'll find actionable strategies to transform legacy systems strengthen customer loyalty and make the insurance experience better.</p><p>Smart. Practical. Occasionally funny (hopefully). And almost certainly the only insurance book you'll ever read that references velociraptors <em>and</em> Domino's Pizza.</p>