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About The Book
Description
Author
This Book Is Great Required Reading For Anyone Who Desires To Learn How To Be A More Effective Leader. It Is Intended To Inspire Provide Vital How-Tos And To Shape The Mindset For Building And Retaining A Highly Effective Team Committed And Dedicated To Achieving The Key Priorities Of The Organization.In A Clever Practical Style The Leadership Book Of Numbers (Volume 2) Will Help You Resolve These Dilemmas And Many Others: What Is My Role As A Leader In Creating And Sustaining A Culture Of Service Excellence? What Are The Seven Signs Of A Bad Boss And How Do I Overcome Them? How Do I Hold My Staff Accountable For Driving Excellence? How Can I Drive Excellence With I Am Working With A Lean Staff? How Do I Gain The Support Of My C-Level And Earn Their Respect? How Do I Engage My Staff To Anticipate The Unexpressed Wishes And Needs Of The Customer? How Do I Confront Unacceptable Behavior With Confidence Professionalism And Finesse? How Do I Foster An Environment Where The Focus On Internal Customer Service Is As Intense As Our Emphasis On Excellent External Customer Service? As A Leader What Are Some Common Things I Should Never Assume Or Take For Granted? How Do I Foster And Environment Where Employees Are Empowered To Resolve Customer Problems And Exceed Their Expectations? What Is The Key To Creating A Memorable Experience For Every Customer?Theo Has Spent A Decade Working With Organizations To Implement Effective Leadership Practices That Lead To Employee Self-Accountability Self-Motivation And Self-Worth. For More Information About Theo Gilbert-Jamison And Her Firm Performance Solutions By Design Please Visit Our Website Www.Psbydesign.Com