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About The Book
Description
Author
The trick to succeeding in these moments is to identify each of these situations ahead of time and understand how to act and what to do to reduce the chances of failure. That is exactly what The Little Black Book for Managers has done. The authors have listed a whole host of situations most managers face based on thousands of personal experiences and have mapped out how to deal with each situation. The book contains specific examples of words and phrases that can be used as well as illustrations and exercises to analyze your current performance. It is short on waffle and high on practical wisdom. It is designed to be dipped in and out of - reached for whenever a situation arises. This is a practical support tool for managers at all levels from shop-floor supervisor to main board director. The Little Black Book for Managers explains how to deal with scenarios such as:Having a lack of confidence to deal with other people in the way that is neededTimes when you have to assert your authority moreAllocating critical work. Who to choose?Needing to get extra effort from the team when under pressure