The Manager's Dilemma
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About The Book

<p><strong style=color: rgba(15 17 17 1)>Do you find yourself overwhelmed by the amount of issues escalated up to your desk?</strong></p><p><br></p><p><span style=color: rgba(15 17 17 1)>Like most managers you're a great problem-solver. So what do you do when a team member brings you an issue? Yep like most managers automatic reflex kicks in you dive straight into it and sort the issue out. Which is great for that one issue. But what about the 10s or 100s of other issues that arrive on your desk daily?</span></p><p><br></p><p><span style=color: rgba(15 17 17 1)>You know where this is going don't you? Lots of interruptions. Frustration. Decision fatigue. Drowning under the weight...Is this inevitable? As a manager do you have to just </span><em style=color: rgba(15 17 17 1)>put up with this</em><span style=color: rgba(15 17 17 1)>?</span></p><p><br></p><p><span style=color: rgba(15 17 17 1)>No there is another way. You can signpost how escalated problems should be presented to you. You can diagnose at which problem-solving step your team member is getting stuck at. You can coach your team members and empower them to sort out a chunk of their own issues. You can build their confidence and free them up.</span></p><p><br></p><p><span style=color: rgba(15 17 17 1)>More importantly free you up!</span></p><p><br></p><p><span style=color: rgba(15 17 17 1)>Based on unique insights gained from working with hundreds of managers and interweaving theory and real-world scenarios follow Lisa and her team as you explore:</span></p><p><span style=background-color: rgba(0 0 0 0); color: rgba(15 17 17 1)>��        The 3 valid reasons of escalation</span></p><p><span style=background-color: rgba(0 0 0 0); color: rgba(15 17 17 1)>��        The steps of problem-solving (there's more than you think!)</span></p><p><span style=background-color: rgba(0 0 0 0); color: rgba(15 17 17 1)>��        How your mindset is contributing to the dynamic and what your options are</span></p><p><span style=background-color: rgba(0 0 0 0); color: rgba(15 17 17 1)>��        The 5 most common team member profiles and prompts on how to empower each of them</span></p><p><span style=background-color: rgba(0 0 0 0); color: rgba(15 17 17 1)>��        A bonus team profile</span></p><p><span style=background-color: rgba(0 0 0 0); color: rgba(15 17 17 1)>��        Guidance on how to introduce this leading-edge approach to your team</span></p><p><br></p><p><strong style=color: rgba(15 17 17 1)>Are you ready to start empowering your team and freeing up your time?</strong></p><p><br></p><p><br></p>
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