BESTSELLER
English
Paperback
₹3381
₹3522
4% OFF
(All inclusive*)
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Looking to place a bulk order? SUBMIT DETAILS
Piracy-free
Assured Quality
Secure Transactions
About The Book
Description
Author(s)
<p>The Master is a guide for senior designers to improve services under their direction. The handbook includes ideas demonstrations. diagrams and explanations for service design models and tools for diagnosing and fixing services. Topics include service prototyping managing customer feedback diagnosing services measuring user experiences and recovering failed service experiences.</p><p><br></p>
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9781087951997
Publication Date
-18-02-2021
Pages
-136
Weight
-339 grams
Dimensions
-216x280x9.39 mm
