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About The Book
Description
Author(s)
<p>The Master is a guide for senior designers to improve services under their direction. The handbook includes ideas demonstrations. diagrams and explanations for service design models and tools for diagnosing and fixing services. Topics include service prototyping managing customer feedback diagnosing services measuring user experiences and recovering failed service experiences.</p><p><br></p>
Piracy-free
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*COD & Shipping Charges may apply on certain items.
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₹3381
₹3522
4% OFF
Paperback
Out Of Stock
All inclusive*
Details
ISBN 13
9781087951997
Publication Date
-18-02-2021
Pages
-136
Weight
-339 grams
Dimensions
-216x280x9.39 mm
