<ul><li>Are you an ordinary person whom other people come to because they know you will listen?</li><li>Are you a pro in your own field you were trained ages ago or your main gig is not counseling yet you find yourself doing so anyway?</li><li>Do you find yourself listening to other people's stories and thinking: What on earth should I say?</li></ul><p></p><p>If yes this book is for you!</p><p></p><p>It does not take a boatload of fancy degrees and skills to help someone. It takes empathy and a few key skills! </p><p></p><ul><li>Reach people draw them out and help them explore their issues with easy-to-use listening techniques that can be helpful immediately with tips on what <strong><em>not</em></strong> to do. </li><li>Stop worrying about whether you might say the wrong words and make things worse<span style=background-color: rgba(245 245 248 1)>.</span></li><li>Feel confident that you know how to choose the best regional resources to refer someone who needs more help than you can give<span style=background-color: rgba(245 245 248 1)>.</span></li><li>Feel confident with user-friendly tools for supporting your loved ones friends colleagues employees neighbours patients parishioners or clients.</li><li>Supervisors HR people and union reps can support an employee or colleague resulting in satisfying work experiences and relationships.</li><li>Professional helpers gain or renew skills<span style=background-color: rgba(245 245 248 1)> that </span>complement and contribute to the other services you offer.</li><li>Informal helpers can feel confident that you can assist your community by filling a service gap effectively<span style=background-color: rgba(245 245 248 1)>.</span></li><li>Incorporate your new skills into your current job or volunteer position<span style=background-color: rgba(245 245 248 1)>.</span></li></ul><p></p><p><strong>Help as if you were a pro! (or even more so!)</strong></p><p></p>
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