THE ONE MINUTE APOLOGY

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting One Minute Praisings and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that implemented properly is one of the most powerful actions for improving company and employee morale. Step-by-step Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.