The Problem Solving Kata as a Tool for Culture Change

<p>Some businesses have reduced staff and made resource cuts to survive the global economic downturn while others have improved business practices and culture. Unfortunately there is still a difference between successful and less successful businesses in terms of culture adaptability people management and process management. In organizations like Toyota which in contrast to its rivals has a mindset of process improvement culture drives competitive advantage. Other businesses might benefit from Toyota's teachings by changing their routines for behaving and thinking in order to increase staff performance.</p>