Routledge Companion to Managing Digital Outsourcing

<p>This unique comprehensive collection presents the latest multi-disciplinary research in strategic digital outsourcing and digital business strategy, providing a management decision-making framework for successful long-term relationships and collaboration based on trust and governance. </p><ul> <b> </b><p> </p> <li>Part I: Innovation in Business Models and Digital Outsourcing takes an internal company perspective on strategic digital outsourcing, and the importance of trust in outsourcing relationships.</li> <b> </b><p> </p> <li>Part II: Inter-organizational Relations and Transfer explores topics underpinning service recipients and service suppliers’ relationships including governance, knowledge transfer and legal aspects. </li> <b> </b><p> </p> <li>Part III: From On-site to Cloud discusses the challenges presented by moving to a cloud environment, including risks and controls.</li> <b> </b><p> </p> <li>Part IV: Developments to Come explores emerging technologies and their impact on digital outsourcing such as blockchain and the Internet of Things.</li> </ul><p>In a fiercely competitive market, companies must transform their business models and embrace new approaches. This Companion provides a comprehensive management overview of strategic digital outsourcing and is an invaluable resource for researchers and advanced students in business and strategic information management, as well as a timely resource for systems professionals.</p> <p><strong>Part I:</strong> <strong>Innovation in Business Models and Digital Outsourcing</strong> </p><p>1. Strategic Sourcing in Turbulent Times: The Impact of Trust and Partnership: Robert J. Benson and Pieter M. Ribbers</p><p>2. Influence of New Business Models and Technology on Technology Strategy and Partnerships: Christopher P. Holland</p><p>3. Enterprise Architecture: Marlies van Steenbergen</p><p>4. Agile and DevOps in the Context of Enterprise Architecture & IT Architecture: Bill Schiano</p><p>5. Supply Chain Coordination and Integration: Jos van Hillegersberg1 and Dissa R. Chandra</p><p>6. Offshore Outsourcing: Hans Solli-Sæther and Petter Gottschalk</p><p>7. Impact Sourcing (Socially Responsible Outsourcing): Prof. Ron Babin and Prof. Brian Nicholson </p><p>8. Samurais and Ninjas: Ambidexterity @ AXA Konzern AG: Antje Susanne Koch, Pieter Ribbers and Anne-Francoise Rutkowski</p><p>9. Can Outsourcing Improve Competitive Advantage in Direct Retail Banking? Julia Kotlarsky and Jan Teckemeyer</p><p><strong>Part II: Interorganizational Relations and Transfer</strong></p><p>10. Governing and Orchestrating Relationships in Outsourcing with Multiple Vendors: Albert Plugge and Marijn Janssen</p><p>11. Knowledge Transfer in the Transition Phase: Review of the Literature and Implications for Digital Business Strategy and Agility: Oliver Krancher</p><p>12. Tackling the Challenge of Transition Thases with KAIWA: How to Steer the Critical Success Factors of Human Interaction: Erik Wende and André Mertel</p><p>13. Parties, Partners and the Law. Some Contractual and Compliance Issues in Digital Outsourcing: Kees C. Stuurman</p><p><strong>Part III: From On-site-to Cloud</strong></p><p>14. Welcome Mission Critical Cloud: Arjan Eriks</p><p>15. Gravitation of SaaS-Centric Cloud Platforms: André Halckenhaeusser, Armin Heinzl and Kai Spohrer</p><p>16. Governing Cloud Computing Services: Mathew Mertens, Steven De Haes and Tim Huygh</p><p>17. When the Cloud Runs out of its Silver Lining: Kiron Ravindran, Juan Manuel Gonzalez Muñoz and Alex van den Bergh</p><p><strong>Part IV: Developments to Come</strong></p><p>Chapter 18. Blockchain and other Distributed Ledgers: Eddy H.J. Vaassen</p><p>Chapter 19. Internet of Things: Marcel Baron</p>