English
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About The Book
Description
Author
A book on lean service and office improvement this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9780956830708
Publication Date
-01-10-2011
Pages
-352
Weight
-621 grams
Dimensions
-178x254x18.59 mm
