The Six Sigma Way

<p><b>The Definitive Work on Six Sigma-Revised and Fully Updated</b></p><p>Upon its publication in 2000 <i>The Six Sigma Way</i> was among the very first books to clearly explain the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE Motorola and other companies used Six Sigma to fine-tune products and processes improve performance reduce costs build customer loyalty and increase profits. Corporate leaders around the world heeded the call and began implementing the tools of this world-changing performance improvement.</p><p>In short this book changed the world of business and organization improvement forever.</p><p>Now this author dream team has revisited the subject to bring you fully up to date about how Six Sigma has been used-for better and for worse-during the past 14 years.</p><p>This new edition of <i>The Six Sigma Way</i> retains everything from the original classic- what Six Sigma is how it works and how to adapt it to your particular needs-while providing valuable new sections on lessons learned and setting the record straight regarding myths and misunderstandings perpetuated over the years. This all-in-one guide provides:</p><ul> <li>Practical Six Sigma implementation guidelines anyone can understand</li><li>New insights from managers who successfully applied the advice from the first edition</li><li>Detailed case studies from such companies as Adobe Macy's and Starwood</li><li>Hands-on maps that guide you through key decisions you must make</li></ul><p>The definitive guide to successfully implementing Lean Six Sigma approaches into any organization is essential for any manager who wants to stop thinking about building a continuous improvement culture-and actually make it happen.</p><p>Business has changed dramatically in recent years. Being second best used to be an option; today being the best is the only way to survive. Take charge of your company's future and make positive changes <i>The Six Sigma Way.</i></p>