English
Paperback
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About The Book
Description
Author
Definitive guide to customer loyalty its diagnosis management and improvement available to the telecommunications professional. Industry veteran Rob Mattison shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9781411652033
Publication Date
-16-01-2006
Pages
-392
Weight
-529 grams
Dimensions
-152x229x22.16 mm
