Tools of Effective Compliance

Unlike many standard works on compliance this book focuses not on the goals but on the means that enable effective compliance. From the internal perspective of the compliance officer everyday problems are addressed and solved with the help of concrete tried-and-tested measures. Based on the tension between profit generation and compliance ethical principles as well as the appearance of compliance its handling of contacts and its procedure in the event of violations are also discussed. Psychological and sociological insights broaden the perspective put people at the center and offer new starting points for the design of successful compliance.