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About The Book
Description
Author
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world’s largest organizations: Cisco Microsoft NetApp IBM Google European Union Toyota Tetra Pak and hundreds more. More than 300000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
Piracy-free
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Sustainably Printed
Details
ISBN 13
9781916444607
Publication Date
-25-09-2018
Pages
-184
Weight
-258 grams
Dimensions
-152x229x10.75 mm
