Total Quality Management
English


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Assured Quality
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Fast Delivery
Sustainably Printed
Sustainably Printed
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About The Book

This book summarized management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy data and effective communications to integrate the quality discipline into the culture and activities of the organization. Many of these concepts are present in modern quality management systems the successor to TQM. Here are the 8 principles of total quality management.
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