Total Quality Management In The Healthcare Industry: An Efficient Guide For Healthcare Management

<p>Total Quality Management in Health Care explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format with a strong use of visuals including diagrams checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service.</p><p><br>Total Quality Management (TQM) describes a management system where in a Healthcare Organization attains organizational advancement through a commitment to customer requirements. A Healthcare Organization meets those requirements when it empowers every <br>employee in every department to maintain high standards and strive for continuous improvement</p>