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About The Book
Description
Author
<p>This book is an output of the research conducted in Multi-speciality & Super-speciality Hospitals of Hyderabad with an aim of finding how Total Quality Management Practices can affect the Organizational Performance of the Hospitals. It utilizes MBNQA(Malcolm Baldrige National Quality Award) criteria to identify the various TQM Practices. It also highlights how these practices differ from one Hospital to the other. Based on the findings of the research various suggestions are thus provided.</p>
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Details
ISBN 13
9781638506638
Publication Date
-15-03-2021
Pages
-168
Weight
-187 grams
Dimensions
-152.4x228.6x7.08 mm
