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About The Book
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The basic parameter on which an organisation is judged is the ease with which it canmanage change in an extremely dynamic business environment. An organisation is betterprepared to meet these challenges when its employees are well equipped with adequate andup-to-date knowledge and skills in a supportive organisation culture. This underscores thecrucial role of training.All businesses have access to an extensive pool of knowledge in various functional areaslike corporate planning customer relationships business environment and domainknowledge. They also have a rich pool of skills and experience among the staff. These areavailable for continuous upgrading of the knowledge base and skill sets of the employees.They can also access skilled training professionals from outside. The way a business gathersshares and exploits this knowledge can be central to its ability to develop successfully. Thisdoes not just apply to huge multinational companies. Knowledge management can benefiteveryone from a small enterprise to a huge manufacturing firm.