Transformation Towards Human-Centered Medical Devices

We are customer-centric is an easy thing to claim but in practice it's not true for all medical device manufacturers. What does it take to be human centered? This handbook is a guide for a product manager's journey towards more human centered medical device product management. It provides tools examples and tips acting as a stepping stone to the world of service design from the perspective of medical device manufacturing.After reading this book:- You will have the basic knowledge to start using the service design approach to invent innovate and optimize- You will be able to explore new ways of thinking and working- You will have some practical tools for user involvement and co-creation- You will have a process to lighten your product management tasks