The goal of This book is to describe how you can adoptthe results of solid performance research and turn it intopractical and cost-beneficial performance results for yourorganization.A review of this book by Dr. Brenda Sugrue (currentlyDirector of Instructional Systems for Ford MotorCompany-formerly a training manager for IBM anda professor at the University of Iowa) described it in thefollowing way:This book is all you need to understand the process ofperformance improvement in organizations an
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