*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
₹1700
₹2499
31% OFF
Paperback
Out Of Stock
All inclusive*
About The Book
Description
Author
Offers a fresh approach for greater productivity profitability and competitive advantage through service. This title shows how in a volatile economy where the old rules of strategic advantage no longer hold true service must become a competitive weapon not a damage-control function.