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English
Hardback
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About The Book
Description
Author(s)
This is the first book on the role of values in developing and managing service companies emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9780415458535
Publication Date
-01-12-2008
Pages
-142
Weight
-249 grams
Dimensions
-138x216x9.3 mm
Imprint
-Taylor & Francis
