Ward councilors��� leadership characteristics and their impact

The local government level is considered as the first level of government that is closer to the people and expected to deliver to the needs of the people. The ward councillors are entrusted with the responsibility of delivering the public services at local government level and also entrusted with control of the government resources of local government. The individual leadership characteristics of ward councillors contribute to how decisions are made at local government level and eThekwini Metropolitan Municipality as a big metropolitan in the country is viewed as a very important municipality which is expected to produce effective leaders who will protect the image of the municipality and at the same time attract more investors from other countries to invest in the municipality and create employment opportunities for the people. The leadership characteristics of ward councillors have certain elements that can easily satisfy the needs of the people if they are applied effectively.