The pandemic of COVID-19 accentuated the presence of audiovisual resources in all instances of human life including in the productive routine of information workers. This book is the result of a master''s research developed under the guidance of Prof. Dr. Florentina das Neves Souza to understand which are the uses given to these resources in the communication of organizations from a historical recovery and an exploratory survey of practices in Brazil. In addition the work reflects on the consequences of this mediation on human relations an issue that becomes paramount in facing the new reality brought by the pandemic.
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