What's Your Problem?

<p>Watch out Goliath. Jon Yates has a slingshot and he's teaching us how to use it.<br />--Amy Dickinson <em>New York Times</em> bestselling author and America's favorite advice columnist </p><p>Jon Yates gives consumers a great primer on how to solve their own customer service problems.<br />--Angie Hicks Founder of Angie's List</p><p>Jon Yates the <em>Chicago Tribune</em>'s popular Problem Solver offers eminently practical money-saving advice on how to become your own consumer advocate. <em>What's Your Problem?</em> is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments health insurance companies and heartless corporations--<em>What's Your Problem?</em> is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast! <br /></p>