Fun and easy to read book to help you feel comfortable in most social and business situations. Sure we all know how to market our products or services be technical whiz kids and be confident about our credentials. But if we don't demonstrate BASIC etiquette manners or protocol we can blow a deal turn people off or look like uncultured clods. This book focuses on the essentials to always appear poised and confident without having to wonder if you're following proper etiquette rules.
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