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About The Book
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Weve all had the experience of leaving a situation thinking Ugh! That didnt go the way I wanted it to. You know what I should have said?Its like the one thing everyones experienced: feeling speechless or fumbling for words then walking away with regrets and should-have-saids.We were nervous unprepared or both. Maybe we were being asked tough questions or even confronted or criticized.Or maybe more positively there was an opening for us to speak up ask a smart question or volunteer for something but we hesitated the moment passed and then it was too late.How great would it be beautiful someone if we could look back on any one of these situations with no regrets? Knowing we handled it great and the key test: if we had it to do over again we wouldnt change a thing? That if we were back in the same situation today wed say and do exactly the same thing because it went well we got great results and we felt good afterward?And even if a situation doesnt go well that we have the confidence and communication skill to chalk it up to a learning experience forgive ourselves smooth out the situation with whoever was involved and move on.We can!You Know What I Should Have Said? covers how to handle tough situations as well as how to turn them into something positive for ourselves and the people who matter to us.This way we end up with: More confidenceMore honest relationshipsMore opportunityLess stressA better reputationYou Know What I Should Have Said? is a book about what to say when were in tough situations and its also a book about courage and caring about ourselves and the people we live and work with. Its about building bridges in relationships taking good care of the people who matter to us and--super-important: speaking up to share ideas and truths that make the world a better place.In other words its about being ready to speak up in positive situations too.