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Piracy-free
Assured Quality
Secure Transactions
Fast Delivery
Sustainably Printed
Delivery Options
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*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
About The Book
Description
Author
Quality initiatives practised in various services sector activities constitute the focus of the volume. The book covers 37 papers including 17 case studies dealing with quality initiatives in services sector with focus on the changing scenario. There are conceptual papers in relation to specific sectors and case studies presenting field level experiences of implementation of quality initiatives. Application of total quality management (TQM) techniques in a variety of fields is discussed. The vol
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Details
ISBN 13
9789350568040
Publication Date
-01-04-2016
Pages
-390
Weight
-704 grams
Dimensions
-165.1x241.3x22.04 mm
Details
ISBN 13
:
9789350568040
Publication Date
:
01-04-2016
Pages
:
390
Weight
:
704 grams
Dimensions
:
165.1x241.3x22.04 mm
Publisher
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