The Making of a Manager

<p><b><br>No idea what you're doing? No problem. Good managers are made not born. </b> <br><br>Top tech executive Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she&#146;d won the golden ticket until reality came crashing in. She was just 25 and had barely any experience being managed let alone managing others. <br><br>Her co-workers became her employees overnight and she faced a series of anxiety-inducing firsts including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers she wasn&#146;t given any formal training and had no resources to turn to for help. It took her years to find her way but now she&#146;s offering you the short-cut to success.<br><br>This is the book she wishes she had on day one. Here she offers practical accessible advice like:<br><br>&#183; Don&#146;t hide thorny problems from your own manager; you&#146;re better off seeking help quickly and honestly<br>&#183; Before you fire someone for failure to collaborate figure out if the problem is temperamental or just a lack of training or coaching<br>&#183; Don&#146;t offer critical feedback in a &#145;compliment sandwich&#146; &#150; there&#146;s a better way!<br><br>Whether you're new to the job a veteran leader or looking to be promoted this is the handbook you need to be the kind of manager you've always wanted.</p>