The X in CX
by
Sunny Bindra
English

About The Book

Bring the X factor to customer experienceWhatever you sell customers are the driving force behind every business success-without happy customers there's no business. So it's essential that brands have interactions that are memorable for all the right reasons.In The X in CX CEO whisperer Sunny Bindra unpacks how to create positive experiences that last throughout the whole customer journey. You will learn the four practices used by the best in the business:Boss It starting CX from the top of your
Piracy-free
Piracy-free
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Assured Quality
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Secure Transactions
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Sustainably Printed
Sustainably Printed
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Details

ISBN 13
:
9789914374469
Publication Date
:
13-05-2025
Pages
:
190
Weight
:
197 grams
Dimensions
:
127x203x11.08 mm
Publisher
:

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